Last Updated: 3.01.26

1. Introduction

Foster Coffee Company (“Foster,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fostercoffee.co, make purchases, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)
• Loyalty or marketing preferences

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent
• Cookies and tracking data

c. Information from Third Parties

We may receive data from services you use with us, such as:

• Square (POS, loyalty, customer directory)
• Shopify (online orders)
• Klaviyo (email/SMS marketing engagement)

3. How We Use Your Information

We use your information to:

• Process transactions and fulfill orders
• Provide customer support
• Send transactional messages (receipts, order updates)
• Send marketing communications (if you opt in)
• Improve our website, products, and services
• Analyze customer behavior and preferences
• Comply with legal obligations

4. SMS & Email Marketing Consent

If you opt in to receive marketing communications:

• You consent to receive promotional emails and/or SMS messages
• Message frequency may vary
• Standard message and data rates may apply
• You can unsubscribe at any time via:
  • Email: “unsubscribe” link
  • SMS: Reply “STOP”

We maintain records of consent where required by law.

5. How We Share Information

We do not sell your personal data.

We may share your information with:

• Service providers (payment processors, delivery, marketing platforms)
• Legal authorities if required
• Business partners strictly for operational purposes

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Understand user behavior
• Support marketing efforts

You can control cookies through your browser settings.

7. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or reporting requirements

8. Your Privacy Rights

Depending on your location (including Michigan and broader U.S. laws), you may have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications
• Request information about how your data is used

To make a request, contact us at: [Insert Email]

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

Foster Coffee Company
115 S Washington St. Owosso, MI 48867
info@fostercoffee.co
9897203459